Virtual Reality for training in high-risk operations - Naturgy - About us

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Virtual Reality for training in high-risk operations


Virtual Reality can be used to create virtual worlds digitally on a computer that look real, enabling the user to feel immersed. The feeling of presence is achieved by providing appropriate information to our senses (sight, hearing, etc.)

It is important for us to be able to visualise certain repetitive, high-risk operations in the field, as it helps in training operators to face these situations without putting their lives at risk and to ensure they are able to react in complex situations.

Thus, we have selected operations in three different areas for this first approach:

 Gas distribution. Operating a Liquefied Natural Gas (LNG) discharging plant with and without a pump

 Electricity distributionConnection and disconnection of a generator at Low Voltage (BT) centres
 Shared services. Gas meter switch-out operation

Why now?

  • Business and company

    Boost the digital transformation  Innovation accelerator
    New revenue and change in working methods
      forecast at $150B in revenue in 2020
    Appearance of a focused industry in this sector
  • Tech Maturity

    Growth in the number of available devices and solutions.
     Gas / VR/AR Headsets
     Homemade kits: ARKit, cardboard VR, etc.


Types of Virtual Reality

Immersive Semi-immersive Non-immersive
Physically simulate the presence of the user in an environment:
Virtual or imaginary
With physical spaces or multi-project environments
Generating realistic images, sounds and other feelings
Sensors: motion gyroscopes, etc.
Stereoscopic screens
High processing capability
Specific simulation software
Mature: HTC Vibe, Oculus, etc.
Evolution towards new sensors

How to install a meter?

  • Objectives

    New training models
    Applying Virtual Reality in the training processes will involve a change in user perception, as it is much more immersive than traditional training. In order for this operator training to be effective, the scenario virtualisation must be as realistic as possible.
    On-the-job safety

    The integration of different risks in the development of the operations is essential. This enables the operators to react to the adversities that they may encounter in these frequent operations, as well as to practice the different steps that take place in them.

    Digital transformation

    The purpose of these three pilots is to assess the technological maturity of virtual reality, using this technology as a lever for innovation and assessing employee and operator acceptance of the technology. 


  • Advantages

     Provide training and practice for operators in a standardised and safe way

     Create environments with customised conditions

     Personalise the products, get to know them and position them before buying them

     Provide a single customer experience

     Boost the digital transformation


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