Responsible supply chain

man repairing facilities


Suppliers and partner companies are essential links in achieving streamlined operation of our value chain, with which the company promotes:


 Maintaining long-term, stable, solid and mutually beneficial relationships of trust.


 Under the principles of efficiency and risk management.


 

Responsible action principles with suppliers


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    To extend the company's culture to the supply chain, share the goal of service excellence and the responsible action principles upheld by the company, and encourage the incorporation of sustainability criteria into their day-to-day management, mainly by conducting environmental, social and governance audits.

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    To promote compliance with the company's codes and policies in the supply chain, especially in terms of human rights, ethics and health and safety.

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    To encourage the signing of contracts with domestic or regional suppliers in the countries where the company operates, thereby helping to create a positive social impact and foster practices that favour traceability and fair trade in raw materials from source. 

We establish objective and impartial supplier assessment and selection mechanisms, seeking to ensure that the supply chain complies with the principles contained in the Supplier Code of Ethics that all suppliers must follow and the content of which stems from the Naturgy Code of Ethics, the Human Rights Policy, the Health and Safety Policy, the Anti-corruption Policy and internationally recognised principles on good governance.

The values we convey to our suppliers:


  Transparency: We guarantee equality, independence and free competition..

 Integrity: We are committed to acting in an honest, upstanding, dignified and ethical manner.

 Sustainability​: We develop our business with a strategic time horizon that transcends immediate economic interests, thereby contributing to economic, environmental and social development.

 Commitment to results: We draw up plans, set objectives and take decisions based on the objectives sought by our vision, ensuring those targets are met.

Stages of the supply chain management process
 
1. Contract model Unified and universal contract conditions for the whole company. 

A code of ethics applicable to procurement processes that is contained in the Supplier Code of Ethics and based on the principles of transparency, traceability, auditability and equality.
2. Classification and approval process​Classification of suppliers based on the procurement category they can supply and the level of risk implied by that supply. This process results in a supply tree that groups suitable suppliers together so they can take part in the various tenders according to the risk levels involved. 

Processes that require approval are determined by quality, health and safety, environmental, social and governance, and operational risk factors in order to guarantee that suppliers meet the requirements defined.
3. Contractual compliance and document managementPerformance tracking and analysis of successful bidders from various points of view in order to obtain an objective assessment that can be used in subsequent tender processes and supplier improvement and development actions.
4. Performance assessmentPerformance tracking and analysis of successful bidders from various points of view in order to obtain an objective assessment that can be used in subsequent tender processes and supplier improvement and development actions..
5. Supplier developmentTo establish strategic relations capable of providing partnership opportunities and improvements in the products and services supplied.

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