UFD, the Naturgy Group’s electricity distributor, now has more than 50,000 self-consumption facilities connected to its electricity grid in Spain. This milestone illustrates the company’s commitment to the energy transition and its determination to make it easier for its customers to manage their energy supplies.
The company connected more than 13,000 new self-consumption facilities to its infrastructure over the course of 2024, representing a 35% increase. These points were located in Castilla-La Mancha (4,968), Galicia (3,410), the Community of Madrid (3,272) and Castilla y León (1,366).
UFD manages connection requests in accordance with the new procedures defined by regulators and works closely with them to speed up this process. In 2024, the average time required to activate a self-consumption facility that meets all the requirements is approximately 3.2 days from when the supply company receives the application, which is below the 5-day limit established in regulations.
The number of collective self-consumption facilities has also grown significantly in the last year, tripling compared to 2023 figures. The company has already connected more than 230 facilities of this type to its network, with a total of 2,830 associated customers, which represents an eightfold increase in the number of consumers with this kind of supply in just one year. Each of these self-consumption points accounts for an average of 12 consumers.
In addition, UFD’s website (www.ufd.es) provides customers with transparent advice and information to help them manage the connection process, with tutorials that guide them, describe the procedure and explain the documentation they must submit.
UFD in figures
UFD is present in Galicia, where it is the largest electricity distributor, as well as in Madrid, Castilla-La Mancha and Castilla y León. It currently serves almost 3.9 million supply points with a network of 116,000 kilometres of high, medium and low voltage lines, maintaining and operating the networks with a commitment to ensuring service under conditions of efficiency, safety and quality.
The company has a Digital Services Platform, a space where users can carry out all their transactions from any device, at any time and from any place, and is the main point of contact between the various agents in the electricity system.
Naturgy’s electricity distributor maintains a strong commitment to society and the economic development of the regions where it operates by making a significant contribution to the regional economy. It considers sustainability and the environment fundamental cornerstones for creating economic, environmental and social value in the short and long term.