Cookies policy
I. PURPOSE
The website (the “Website”) is owned by Naturgy Energy Group, S.A. (“Naturgy’’). This Website uses a technology called “cookies”, which collects information on your use of this Website.
The purpose of this Cookies Policy is to provide you with clear and concise information on the cookies used on our Website.
II. WHAT ARE COOKIES?
Cookies are small files that are downloaded to your device (computer, mobile phone or any other device with internet access) when you visit a certain web page, with the aim of storing information related to your browsing activity.
In general, cookies can be used for a wide range of purposes, such as to recognise you as a user, obtain information on your browsing habits, or customise how the website content is displayed.
You must provide consent before cookies can be installed on your device, with the exception of technical cookies, which are exempt from this obligation as they ensure that our Website works correctly and allow users to browse the page.
III. TYPES OF COOKIES AND WHICH ONES ARE USED ON OUR WEBSITE
There are different types of cookies depending on the managing entity, the purpose for which the information collected is used and the time that they remain active on your device.
In the table below, you can find a general description of the most frequently used types of cookies, although not all of them are used on our Website. Consequently, below the table we provide detailed information on which cookies we use and their specific characteristics.
TYPES OF COOKIES
| CATEGORY | TYPE | PURPOSE |
|---|---|---|
| According to the supplier | First-party cookies | These cookies are sent to the user’s device from a server or domain managed by Naturgy and from which the service requested by the user is provided. |
| Third-party cookies | These cookies are sent to the user’s device from a server or domain which is not managed by Naturgy, but by another entity that processes the data obtained through the cookies. | |
| Based on the purpose | Necessary Cookies | Necessary cookies help make a website usable by enabling basic features such as page browsing and access to secure areas of the website. The website cannot function properly without these cookies. |
| Preference Cookies | Preference cookies enable the website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in. | |
| Statistical Cookies | Statistical cookies help website owners understand how visitors interact with websites. | |
| Marketing Cookies | Marketing cookies are used to track visitors to websites. The intention is to show ads that are relevant and appealing to the individual user, and therefore more valuable to publishers and third-party advertisers. | |
| Based on the time they remain active | Session cookies | These cookies are designed to recognise and store data while the user is accessing the website. They are normally used for storing information that is solely retained for providing user-requested services on a single occasion and disappear at the end of the session. |
| Persistent cookies | These cookies are stored on your device and the data can be accessed and processed for a period of time defined by the cookie owner. This period may be several minutes to several years. |
COOKIES USED ON OUR WEBSITE AND PREFERENCE MANAGEMENT
Our Website uses technical cookies, which do not require user consent to be installed.
Furthermore, our Website uses other cookies that require your consent before they can be installed. The information obtained through these cookies can be used by both Naturgy and the cookie owner.
Below, we show you the types of cookies for which we currently know you have provided your consent, along with the tool that will enable you to change your preferences whenever you wish. This is followed by a description of all the cookies we use on our website.
PREFERENCE MANAGEMENT
IV. WAYS TO GRANT, REFUSE OR REVOKE CONSENT FOR COOKIE USE
You can grant or refuse consent for the use of the aforementioned cookies through the Cookie Settings Panel.
Once you have provided your consent to cookies through the cookie settings panel, if you subsequently wish to change your preferences you can do so using the Preferences Management tool available in Section III of this Cookie Policy.
In addition, we inform you that you can block, disable or delete cookies at any time by changing your browser settings. For more information, consult your browser’s help page on how to manage cookies. Below, we provide the links to information on how to manage cookie use in the most commonly used browsers:
Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
Microsoft Edge: https://support.microsoft.com/es-es/help/4027947/microsoft-edge-delete-cookies
Firefox: https://support.mozilla.org/es/products/firefox/protect-your-privacy/cookies
Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
Opera 19: http://help.opera.com/Windows/11.50/es-ES/cookies.html
V. DATA TRANSFERS TO THIRD COUNTRIES
The data collected through proprietary cookies is processed within the European Economic Area or in countries that have been declared to have an adequate level of protection.
With regard to third-party cookies, you can find out about any data that the third parties identified in this policy transfer to third countries, where applicable. Consult the information on those cookies available on third-party websites with the link available in the table in Section III of this Policy describing the cookies used on this Website.
VI. MORE INFORMATION ON PERSONAL DATA PROTECTION
We recommend that you consult our Privacy Policy for more information on how we process your personal data, as well as how to exercise your rights and file a complaint with Naturgy’s Data Protection Officer and/or the corresponding data protection authority.
VII. CHANGES TO THE COOKIES POLICY
We may update our Website’s Cookie Policy. Therefore, we recommend that you review this policy on a regular basis in order to stay correctly informed on how we use cookies.