Integrity and transparency

We firmly believe that operating with integrity and transparency directly helps us reach our objectives and manage the business in a sustainable manner

In response to integrity- and transparency-related risks, we have developed a series of mechanisms establishing the guidelines that govern the ethical and transparent conduct of administrators and employees in their daily work, as set out in Naturgy’s Code of Ethics, Suppliers’ Code of Ethics, Compliance Policy, Criminal Compliance Model, Anti-Corruption Policy, tax-related policies and Human Rights Policy. On the basis of our ethical principles, we will reinforce the best conduct and practices in new international environments that hold growth opportunities for the company in order to contribute to social progress and development.

Responsible and ethical action principles

Rejecting corruption, fraud, and bribery in the company’s activity and putting measures in place to prevent and combat them, developing internal channels that enable people to communicate irregularities whilst respecting and protecting the anonymity of the informant.

Complying with the national and international laws and regulations in effect in the countries where the company operates, while particularly respecting the principles expressed in the United Nations Universal Declaration of Human Rights and in the Declaration by the International Labour Organisation (ILO), the principles of the United Nations Global Compact, the United Nations Guiding Principles on Business and Human Rights, and the OECD Principles of Corporate Governance.

Acting responsibly in the management of businesses and meeting the fiscal obligations in all jurisdictions where the company operates, assuming the commitment to transparency and collaboration with the corresponding tax authorities.

Competing in the market fairly, rejecting any dishonest, fraudulent or malicious conduct that could give the company undue advantages.

Promoting information transparency and responsible, truthful, effective, comprehensive and timely communication, regularly publishing financial and non-financial information to highlight the actions undertaken by the company and offering a specific response to the information needs of the company’s stakeholders.

Maintaining dialogue with stakeholders at all times through the most appropriate and accessible communication channels available.